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Author : Laugerat Lilian

Lilian Laugerat

Expert en management et négociation de crise. Créateur de la méthode Aramis (Sofema Groupe Cellule Anticip) Expert in crisis management and negotiation. Creator of the Aramis method (Sofema Group, Anticip' cell) 

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N° 692 December 2006

The chaos of crises, or, the Achilles Syndrome - Lilian Laugerat

Crisis. Everyone knows the word. Everyone avoids the subject. Yet it is part of our everyday life. It does not happen by accident. Organisations of every kind hide behind an outdated logical statistic: crises rarely happen. And yet crises are amplified by the Achilles Syndrome, demonstrating this chronic vulnerability, and transforming every critical event into an acute crisis, leaving no-one untouched. So we need to act, and act methodically. Disordered action only leads to chaos.

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