Transmission of orders is central to behaviour while on a mission: this study looks at an internal security forces unit. The manner in which decisions are made and the acceptance of risk can vary between the manager and his or her colleague as a function of the modes of communication and inter-personal relationships.
Impact of Transmission of an Order on Behaviour During a Mission
A Case Study in the Internal Security Forces
This exploratory study analyzes individual reactions when information is transmitted between managers and employees. The organization studied is the Republican Guard Motorcycle Squadron. This organization is exposed to high media and security risks. Observing interactions within an internal security forces unit, which is inherently exposed to disruptive and risky environments (Godé, 2016; Lièvre, 2014), provides insight into where employees are required to make decisions that can directly impact their safety and mission accomplishment.
According to Kreps (1990), organizational communication is perceived as a process during which stakeholders obtain relevant information and relevant changes. In the internal security forces environment, organizational communication primarily occurs through three channels: written messages, radio broadcasts, and direct verbal exchanges.
In this research, we will study the influence of the communication method used to transmit information on employee risk-taking. We will also analyze the factors that can inhibit or increase employee risk-taking. These analyses will allow us to answer the following questions:
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