A study of the manager-worker relationship offers the opportunity to understand the interactions created within an organisation. Fear of risk is an important element which conditions relationships in a hierarchical group. One dimension stands out: the shared mutual trust that is essential to the smooth operation of the unit.
Transmission of Orders and Influence on Risk-Taking at Work
On Internal Security and Communication with Colleagues
In risk management, increasing trust helps to secure the deployment of strategies but also to secure the decision-making of managers and employees, particularly when they operate in sensitive, extreme or crisis situations. This can be done by identifying areas carrying major risks as well as by seeking to anticipate risks through action plans. We will study the subject of this document through the theories of risk perception in communication within an organization.
This exploratory study will observe, thanks to the collation of data from an entity with a pyramid hierarchy, the communication factors that can influence risk-taking in the execution of professional tasks. The expected results will help guide the relationships and modes of communication to promote in order to optimize the quality of exchanges between managers and employees.
Observe interactions within an internal security force unit, by nature exposed to disrupted and risky contexts (Godé, 2016; Lièvre, 2014), will allow us to see where employees are required to make decisions that could directly impact their safety and physical integrity. This allows the study of particularly rich cases, or even the observation of a critical case. In addition, given that it is an organization structured with a pyramid hierarchy, possessing specific vocabulary and codes governing relationships between levels of command, the observations can be particularly salient, thus facilitating the analysis of the phenomenon. Let’s take the example of the Republican Guard Motorcycle Squadron, an entity serving the President of the Republic, operating in its own way and which responds to codes (vocabulary, governance) adapted to its professional framework.
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